Privacy Policy
This Privacy Policy describes how Quantum Al ("we," "us," or "our") manages personal information collected through our online financial platform. We emphasize transparency to ensure our users in Canada understand their data footprint while interacting with our cryptocurrency analytics and market access tools.
Categories of Data We Collect
To maintain a secure and functional fintech environment, we process the following data categories:
Identity and Contact Information
Basic identifiers such as your legal name, email address, and phone number collected during account registration or support inquiries.
Account and Profile Data
Information related to your user account, including encrypted login credentials, profile settings, and specific preferences within our analytical dashboards.
Verification and Compliance Data
Where applicable, we collect government-issued identification and residency documents to satisfy internal security protocols and prevent fraudulent activity.
Technical and Device Identifiers
Automated collection of IP addresses, browser types, operating system versions, and technical identifiers used to ensure platform compatibility and security monitoring.
Usage Analytics and Trading Metadata
Logs regarding your interaction with our tools, market data requests, and platform navigation patterns. This metadata is used for system optimization and does not imply custody of user assets.
Lawful Bases for Processing
We process personal data based on several standard legal grounds:
- Contract Performance: Necessary to manage your account and provide the services you requested.
- Legitimate Interests: Required for platform security, fraud monitoring, and service improvement.
- Legal Obligations: To comply with Canadian record-keeping and administrative requirements.
- Consent: For specific preferences such as opt-in marketing or preference-based analytics.
Operational Use of Information
Quantum Al utilizes your data for account authentication, onboarding, and providing responsive customer support. Technical data helps us monitor platform health and identify unauthorized access attempts. Marketing communications are handled strictly according to your preferences; you may opt-in or out of these materials at any time via your account settings.
Data Sharing and Transfers
We do not sell user data to third-party brokers. Data is shared with specific processor categories, including cloud hosting providers, analytical services, and security vendors. For users in Canada, data may be transferred internationally; in such cases, we apply general safeguards to ensure a level of protection consistent with local privacy expectations.
Security Measures and Retention
We implement reasonable physical and electronic safeguards to protect your information. However, no digital system can offer absolute guarantees. Data is retained only for the duration required to provide services, resolve disputes, or satisfy regulatory storage periods.
Your Rights and Request Steps
You have the right to access, correct, or request the deletion of your personal data. To submit a request, please contact our support team. We verify the identity of all requesters before releasing information to ensure account security. We strive to respond to all valid requests within reasonable timeframes as dictated by standard administrative norms.
Updates to this Policy
Significant updates to this policy will be communicated via platform notifications or email.
Last updated: March 11, 2026